Support
Frequently Asked Questions

The Nuuniverse asks, we answer.

What does Nuun do?

Proper hydration is key to maintaining a healthy lifestyle! Whether you’re training, resting or on-the-go, the electrolytes found in Nuun Sport tablets (sodium, potassium, magnesium, calcium) will aid in the absorption of water, keeping you healthy and hydrated.

Can Nuun help me hydrate?

All Nuun branded products contain a blend of electrolytes to help aid in physical process of hydration when the tablets are suspended in water. 

Where can I find Nuun?

Nuun is sold in our webstore and over 2,000 outlets in the United States. and available in over 30 countries. If you're in the USA, you can find a store here.

Do you have a satisfaction guarantee?

At Nuun, we stand behind our products and quality controls. You can learn more about our 120-day satisfaction guarantee here.

Free Shipping—How do I get it?

Our standard shipping cost is $4.99. Free shipping automatically applies to all purchases over $45 (after any applied discounts). If you join Nuun+ Rewards, shipping is free for all purchases over $30.

Why isn't my promo code working?

Check to make sure the code is entered correctly, and the code you're using has not expired. If it's still not working, please email us at info@nuunlife.com with a screenshot of your cart and the discount code you're trying to use.

How many tablets of Nuun can I consume per day?

Consumption differs from person to person depending on activity, sweating and medical needs. That said, most people consume 1-4 tabs a day depending on their needs. We recommend not exceeding 6 tabs per day.

I found a tube and it’s expired, can I still consume it? Can I get a replacement?

We recommend consuming our products within 6 months after the ‘best by’ date if still sealed, 2-3 months if opened. At this time, we don’t offer replacements for expired product.

What do I do if I notice something is wrong with my order, or when I receive the product?

Feel free to email us at info@nuunlife.com or call us toll-free at 855-426-6886 with any questions, comments, concerns about your order or the product.

I opened my canister of one of your powder products, and there was no scoop!

Give us a ring at 855-426-6886 or email info@nuunlife.com and we will be happy to send you a scoop!

Can I consume Nuun if I’m pregnant?

Many of our team-members have drank Nuun all through their pregnancy. However, we always recommended consulting with your physician prior to use.

Is Nuun safe for children?

All Nuun branded products do not contain any nutrients that cannot be consumed by children, and the refreshing taste and sodium may encourage them to drink more water. However, daily requirements for children differ to what’s recommended for adults. Some of our products contain small amounts of caffeine (up to 40 mg per serving), and these products when consumed in greater quantities may not be suitable for children. We suggest consulting with your child’s physician prior to use.

Is Nuun safe for diabetics?

Our tablet products (Nuun Sport, Nuun Vitamins, Nuun Immunity, Nuun Rest) contain small amounts of both carbs and sugar. We use 1-2 gram of dextrose (d-glucose) to help increase the rate of fluid and nutrient delivery. Dextrose is high on the glycemic index (GI), but the minimal amount of dextrose in our tablet products will have a little to no impact on blood sugar. We recommended consulting with your physician with any additional questions or concerns.

Can I overdose on Nuun?

Most of the nutrients in Nuun are water-soluble, any excessive consumption will be excreted through urine. However, some of our products contain over 300mg of sodium. Excessive sodium intake for sedentary individuals can lead to chronic diseases. Our Nuun Sport and Nuun Endurance product lines are meant to be consumed before, during, or after exercise.

Is Nuun Vegan?

Yes, all Nuun products are certified vegan the American Vegetarian Association.

Is Nuun gluten free?

Yes, all of our products are gluten free. Our products have been certified gluten free by the Gluten Intolerant Group (GIG). For more information visit their website.

I have food allergies. Is Nuun safe for me?

All of our products are soy and dairy free, and we are gluten free and vegan certified! Our tablets are manufactured in a facility that is nut and peanut free. It is also a dedicated gluten-free facility which includes wheat. Our powder products are manufactured in a facility that processes other products which may contain soy, dairy, wheat, tree nuts, shellfish, fish, peanuts, and eggs. 

We do use non-GMO derived dextrose (from corn) in our products. Some of our products do contain grapefruit as a natural flavor: Nuun Sport Citrus Fruit, Nuun Vitamins Grapefruit Orange, and Nuun Immunity Citrus Orange. If your particular allergy is not addressed here, please reach out to info@nuunlife.com so we can help answer your specific dietary questions.

Does Nuun contain corn derivatives?

All Nuun products contain corn-derived dextrose and citric acid derived from fermented molasses and non-GMO corn. The source of our B-vitamins is Pyridoxal 5-Phosphate and folic acid, which are commonly derived from plant (corn, grain, etc.) or synthetic sources.

Does Nuun contain any genetically modified (gm) or genetically engineered (ge) organisms or ingredients?

According to the Non-GMO Project standard, our products do not contain any genetically modified or engineered organisms, and/or DNA manipulation in the final product form. All of our current product lines (Nuun Sport, Nuun Vitamins, Nuun Immunity, Nuun Rest, and Nuun Endurance) are certified non-GMO by the Non-GMO Project.

How should I store my Nuun?

Our tablets and powder products should be stored in a cool, dry place (at or below 77-80 degrees Fahrenheit). For powders, be sure to re-seal the canister properly after use.

How long is Nuun good for?

The Best By dates on our products varies by product line. The expiration date can be found stamped on the bottom of the tube or canister. Once added to water, we recommend storing pre-mixed Nuun in the fridge and consuming within the week. The longer it sits, the more flavor and electrolyte profile can degrade.

Can I make a batch of Nuun, or prepare my bottles, in advance?

Yes! You can certainly prepare your Nuun in advance to make the morning of the race or a training session more convenient. We’ve noticed that refrigerating for several days only affects the flavoring, not the nutrient content or quality.

Are Nuun tubes recyclable?

Tubes can be recycled at any facility that processes #5 plastics. However, only the tube itself is recyclable; the waterproof stopper is not yet recyclable.

What are the tiny beads that are enclosed in the stopper?

The tiny beads are made up of silicon dioxide. They help retain any moisture present within the tube. Silicon dioxide is non-toxic.

Where is Nuun manufactured?

Nuun is manufactured in Minneapolis, MN and Salt Lake City, Utah in the USA with domestic and imported ingredients.