SUPPORT

Frequently Asked Questions

The Nuuniverse asks, we answer.
Our standard shipping cost is $4.99. Free shipping automatically applies to all purchases over $45 (after any applied discounts). Members of Nuun’s loyalty program Nuun+ receive additional free shipping benefits. For more information about free shipping benefits for Nuun+, check out this page.
At Nuun, we stand behind our products and quality controls. You can learn more about our 120-day satisfaction guarantee here.
The attached file will outline nutrition facts and ingredients for Nuun Sport, Nuun Endurance, Nuun Rest, Nuun Vitamins, and Nuun Immunity.
We recommend consuming our products within 6 months after the ‘best by’ date if still sealed, 2-3 months if opened. At this time, we don’t offer replacements for expired product
Consumption differs from person to person depending on activity, sweating and medical needs. That said, most people consume 1-4 tabs a day depending on their needs. We recommend not exceeding 6 tabs per day.

All of our products are soy and dairy free! We are gluten free and vegan certified. Our tablets are manufactured in a facility that is nut and peanut free. It is also a dedicated gluten-free facility which includes wheat. Our powders are manufactured in a facility that processes other products which may contain soy, dairy, wheat, tree nuts, shellfish, fish, peanuts, and eggs. 

We do use non-GMO derived dextrose (from corn) in our products. Some of our products do contain grapefruit as a natural flavor: Nuun Sport Citrus Fruit, Nuun Vitamins Grapefruit Orange, and Nuun Immunity Citrus Orange. If your particular allergy is not addressed here, please reach out to info@nuunlife.com so we can help answer your specific dietary questions.

Feel free to email (info@nuunlife.com) or call us toll-free at 855-426-6886 with any questions, comments, concerns about your order or the product.
Please visit our international distribution page for more information on how to find Nuun worldwide. At this time nuunlife.com does not ship internationally. 
Check the items in your cart to see if there are any recurring or subscription items. These items are already offered at a discount and are not eligible for further discounts. Once recurring items are removed from your cart, the discount code will work. If it's still not working, please email us at info@nuunlife.com with a screenshot of your cart and the discount code you're trying to use.
All Nuun branded products do not contain any nutrients that cannot be consumed by children, and the refreshing taste and sodium may encourage them to drink more water. However, daily requirements for children differ to what’s recommended for adults. Some of our Nuun electrolytes and Nuun vitamins contain small amounts of caffeine (40 mg per serving), and these products when consumed in greater quantities may not be suitable for children. We suggest consulting with your child’s physician prior to use.
Nuun electrolytes and Nuun vitamins contain very minimal amounts of both carbs and sugar. We use 1 gram of dextrose (d-glucose) to help increase the rate of fluid and nutrient delivery. Dextrose is high on the glycemic index (gi), but the minimal amount of dextrose in our electrolytes and vitamins products will have a little to no impact on blood sugar. We recommended consulting with your physician with any additional questions or concerns.
Many of our team-members have drank Nuun all through their pregnancy. However, we always recommended consulting with your physician prior to use. 
Most of the nutrients in Nuun are water-soluble, any excessive consumption will be excreted through urine. However, some of our products contain over 360mg of sodium (Nuun Prime contains 500mg of sodium, and Nuun Instant contains 520mg). Excessive sodium intake for sedentary individuals can lead to chronic diseases. Our Nuun Sport, Nuun Prime, and Nuun Endurance product lines are meant to be consumed before, during, or after exercise.
All Nuun branded products contain a blend of electrolytes to help aid in physical process of hydration when the tablets are suspended in water. 

All Nuun products contain corn-derived dextrose and citric acid derived from fermented molasses and non-GMO corn. The source of our B-vitamins is Pyridoxal 5-Phosphate and folic acid, which are commonly derived from plant (corn, grain, etc.) or synthetic sources.

No, Nuun is manufactured in facilities that use nitrile gloves.

Nuun tablet products (Nuun Sport, Nuun Vitamins, Nuun Immunity, and Nuun Rest) do not contain any tree nuts or peanuts, and are manufactured in a facility that does not contain tree nuts or peanuts in any product it produces.

Our powder products (Nuun Prime, Nuun Endurance, Nuun Recover, Nuun Instant) do not contain any tree nuts or peanuts, but are manufactured in a facility that also processes other products which may contain soy, dairy, wheat, tree nuts, shellfish, fish, peanuts, and eggs.

Procedures and programs have been initiated to protect the safety of non-allergen containing products. These procedures include but are not limited to: specific measures to verify cleaning procedures, cleaning of equipment and areas, proper product and utensils storage instructions and training for all employees on the possible dangers of allergens.

All Nuun branded products do not contain any banned, or illegal substances. Our tablet products + Nuun Instant are certified by Informed Choice and our Podium Series products (Nuun Prime, Nuun Endurance, and Nuun Recover) are certified by Informed Sport to ensure they are safe for consumption. To learn more about the certification, visit their website.

Yes, all Nuun products are 100% vegan.

Yes, all of our products are gluten free. Our products have been certified gluten free by the Gluten Intolerant Group (gig). For more information visit their website.

According to the Non-GMO Project standard, our products do not contain any genetically modified or engineered organisms, and/or DNA manipulation in the final product form. All of our current product lines (Nuun Sport, Nuun Vitamins, Nuun Immunity, Nuun Rest, Nuun Prime, Nuun Endurance, Nuun Recover, and Nuun Instant) are certified non-GMO by the Non-GMO Project.

Give us a ring at 855-426-6886 or email info@nuunlife.com and we will be happy to send you a scoop!
We recommend storing performance the same way as our tablets: at or below 80 degrees Fahrenheit. Be sure to re-seal the canister properly after use.
When stored at or under 80 degrees Fahrenheit with the canister properly closed, the dried powder will stay fresh for two years after manufactured date. When pre-mixed and refrigerated, it will stay fresh for up to a week.
The Best By dates on our products varies by product line. The expiration date can be found stamped on the bottom of the tube or canister, or on the back of the sachet. Once added to water, we recommend storing pre-mixed Nuun in the fridge and consuming within the week. The longer it sits, the more flavor and electrolyte profile can degrade.
Yes! You can certainly prepare your Nuun in advance to make the morning of the race or a training session more convenient. We’ve noticed that refrigerating for several days only affects the flavoring, not the nutrient content or quality. 
The tiny beads are made up of silicon dioxide. They help retain any moisture present within the tube. Silicon dioxide is non-toxic.
Tubes can be recycled at any facility that processes #5 plastics. Click here to find a location near you. However, only the tube itself is recyclable; the waterproof stopper is not yet recyclable.
Nuun is manufactured in Minneapolis, MN and Salt Lake City, Utah in the USA with domestic and imported ingredients.
Proper hydration is key to maintaining a healthy lifestyle! Whether you’re training, resting or on-the-go, the electrolytes found in Nuun electrolyte tablets (sodium, potassium, magnesium, calcium) will aid in the absorption of water, keeping you healthy and hydrated.
Nuun is sold in our webstore and over 5,000 outlets in the U.S. and available in over 30 countries. If you're in the United States, you can find a store here.
Nuun is a hydration tablet that is packed with electrolytes, light flavor, and made from clean ingredients!