Check the items in your cart to see if there are any recurring or subscription items. These items are already offered at a discount and are not eligible for further discounts. Once recurring items are removed from your cart, the discount code will work. If this is your first time ordering from our webstore, you will need to create account. If it's still not working, please email us at email@example.com with a screenshot of your cart and the discount code you're trying to use.